9155WD - Ocean Legends Aquatic Oasis

Exceeded all expectations! Had an incredible stay! Positive: The property was clean on arrival. Very well equipped! Lovely size, with a great pool and hot tub. Wonderful amenities and all working. Very responsive and efficient host. Negative: There was nothing we didn’t like!

Amazing Stay!! Positive: It was clean,peaceful and a home to enjoy family time together. Negative: N/A

The house served its purpose, but there were many disappointments. Tuesday evening found the Moana room light didn’t work so couldn’t see at night. Notified host immediately she said she told maintenance. Wednesday AM there was a worm in pool by the stairs and no net to clean, also hole in the screen room (later noticed multiple holes.) We were told there were pool floats, but there were none. Notified host and was told maintenance would be notified and she would give me an update as soon as possible. Thursday mid day there was no update so I followed up and she said that maintenance ordered the parts and we were waiting on an ETA- she would update as soon as she knew. Went under and fished worm out with a fork so my child would go in the pool.Thursday PM we tried to cook on the grill to find out it was locked; when I reached out she said there was an added cost. This was not written in their listing, or welcome letter. Free grill was one reason I chose the home. We used the oven to find out there was no pot holder. She said they updated their listing with grill cost but it wasn’t last I checked.Pool service came Friday AM and we told him about the net and he ordered one from Amazon that arrived the same afternoon. Maintenance people showed up Friday PM for light and ?pool issue. Never heard from host. Looked back at reviews and there were prior mentions about pot holder needs and grill cost not communicated. Seems them don’t care about safety or satisfaction

Very nice clean home to stay in. Host was great at communicating.

House was great. Very kid friendly and we appreciated the kid friendly dishes. We asked the host if the backyard was north, south, west or east facing. This was a deciding factor in our house choice. We were told it was south facing (what we wanted) but found out upon check in it was indeed north facing (NOT what we wanted). Kitchen was stocked with most things. Missing hot pads (both to take items out of the oven - a huge necessity! and to put hot things on) along with a can opener.